Cancellation and Refund Policy


Last updated: January 21, 2025


 Digital Content


 Meditation Recordings and Sermons

- No refunds after content delivery

- Technical issues addressed within 48 hours

- Replacement provided for defective content


 Individual Prayer Sessions

- 24-hour cancellation notice required

- Full refund with timely cancellation

- 50% refund for late cancellation

- No refund for missed sessions


 Subscription Services

- Cancel anytime through account settings

- No refunds for past months

- Prorated refunds for annual subscriptions


 Technical Issues


If you experience technical difficulties:

- Contact support within 24 hours

- Document the problem clearly

- Allow time for resolution

- Receive replacement or credit


 Exceptional Circumstances


We consider refunds for:

- Technical failures on our end

- Service unavailability

- Duplicate charges

- Unauthorized purchases


 Process


To request a refund:

1. Email

2. Include order details

3. Explain circumstances

4. Allow 3-5 business days for review


 Contact


For refund requests or questions: