Cancellation and Refund Policy
Last updated: January 21, 2025
Digital Content
Meditation Recordings and Sermons
- No refunds after content delivery
- Technical issues addressed within 48 hours
- Replacement provided for defective content
Individual Prayer Sessions
- 24-hour cancellation notice required
- Full refund with timely cancellation
- 50% refund for late cancellation
- No refund for missed sessions
Subscription Services
- Cancel anytime through account settings
- No refunds for past months
- Prorated refunds for annual subscriptions
Technical Issues
If you experience technical difficulties:
- Contact support within 24 hours
- Document the problem clearly
- Allow time for resolution
- Receive replacement or credit
Exceptional Circumstances
We consider refunds for:
- Technical failures on our end
- Service unavailability
- Duplicate charges
- Unauthorized purchases
Process
To request a refund:
1. Email
2. Include order details
3. Explain circumstances
4. Allow 3-5 business days for review
Contact
For refund requests or questions: